Expert IT Consulting & Solutions
Tac-IT Solutions
Trust
What it means: Your business depends on your technology, and your technology depends on honest guidance. We don’t have a quota to meet or vendor incentives driving our recommendations. When we tell you something needs to be fixed, it’s because it genuinely poses a risk. When we tell you your current setup is fine, we mean it – even if it means less billable work for us.
How it shows up in our work:
- We audit before we sell – understanding your environment before proposing solutions
- We explain the “why” behind every recommendation, not just the “what”
- We tell you when your existing infrastructure is adequate, not just when it needs upgrading
- We’re transparent about costs, timelines, and potential challenges upfront
- We document everything we do, so you’re never locked into depending solely on us
The trust commitment: You’ll never wonder if we’re recommending something because it’s best for your business or best for our bottom line. If we suggest it, it’s because your business needs it.
Quality
What it means: Quick fixes and “good enough” solutions create bigger problems down the road. Quality means doing it right the first time – even when it takes longer or costs more upfront. It means testing backups to ensure they actually work, not just assuming they do. It means implementing security that protects you in real-world scenarios, not just checking compliance boxes.
How it shows up in our work:
- We balance security, performance, and cost – never sacrificing one completely for the others
- We implement solutions designed to scale with your business growth
- We validate and test critical systems (backups, disaster recovery, failover) before calling them “done”
- We avoid vendor lock-in and proprietary solutions that limit your future options
- We leave clear documentation so any competent IT professional can maintain what we build
The quality commitment: Every solution we implement is designed to work reliably in the real world, not just in ideal conditions. We build systems that protect your business when things go wrong, not just when they go right.
Integrity
What it means: We do what we say we’ll do, when we say we’ll do it. We don’t overpromise to win business, then underdeliver and make excuses. We admit when we don’t know something and find the answer rather than guessing. We own our mistakes and fix them at our expense, not yours.
How it shows up in our work:
- Realistic project timelines and scope – we don’t lowball estimates to win contracts
- Clear communication about progress, challenges, and changes
- We respect your time, your budget, and your business priorities
- When we make a mistake, we acknowledge it, fix it, and learn from it
- We honor our commitments, even when circumstances change
The integrity commitment: Your success is our reputation. We treat your business challenges with the same seriousness and care we’d expect for our own. No shortcuts, no excuses, no surprises.
Ethos
At TAC-IT Solutions, three principles guide every recommendation, every implementation, and every client relationship:
We provide honest recommendations based on your business needs, not vendor quotas. We implement solutions designed to work reliably in real-world conditions, with proper testing and documentation. And we honor our commitments – doing what we say, when we say it, with transparency and accountability throughout. Your success is our reputation.
Why TAC-IT Solutions?
Your data is your business. When it’s lost, stolen, or inaccessible – you’re not just facing IT problems, you’re facing business survival.
Most IT consultants optimize for one thing at a time: cut costs, boost performance, or lock down security. But real-world business demands all three, balanced intelligently.
After 20+ years solving complex IT challenges, we know the questions that keep business owners up at night:
- What happens when our Internet connection fails?
- Are we really protected against ransomware and breaches?
- Can we survive a server failure without losing days of productivity?
- Are we spending too much on “security theater” that doesn’t actually protect us?
TAC-IT Solutions specializes in the balanced approach:
- Security without paralysis – Protection that doesn’t frustrate your team or slow operations
- Resilience planning – Preparing for hardware failures, connectivity loss, and worst-case scenarios
- Cost intelligence – Spending on what protects you, cutting what doesn’t
- Performance that’s secure – Speed and efficiency that don’t create vulnerabilities
We audit your current risk exposure, recommend practical improvements, and implement solutions that actually work in the real world. No vendor bias, no upselling, no security checklist compliance that ignores your operational needs.
Our expertise spans Microsoft 365, Azure, AWS, hybrid infrastructure, and cybersecurity for small and medium businesses across BC. Enterprise-level protection and technical knowledge, without enterprise-level overhead.
Protecting what matters most
Your data is your business. We implement security that protects your digital assets without frustrating your team or slowing operations.
Our approach:
- Proactive threat monitoring and incident response
- Multi-layered security architecture (firewalls, endpoint protection, access controls)
- Security audits and vulnerability assessments
- Balance between protection and productivity
- Compliance support (PIPEDA, industry-specific requirements)
We answer the hard questions: Are you really protected against ransomware? What’s your exposure if a breach happens tomorrow? Is your team working around security measures, creating bigger risks?
Systems built to last
Reliable infrastructure isn't about the newest hardware - it's about intelligent design that scales with your business and survives real-world challenges.
Our expertise:
- Network architecture and optimization
- Server infrastructure (physical, virtual, cloud, hybrid)
- Storage solutions (SAN, NAS, cloud storage)
- Performance troubleshooting and optimization
- Vendor-neutral recommendations
We focus on: What actually works for your business, not what’s easiest to sell. Building systems that perform reliably when things go wrong, not just when they go right.
Cloud and hybrid done right
Microsoft 365, Azure, AWS - powerful platforms when implemented intelligently. Expensive problems when they're not.
What we deliver:
- Cloud migrations and hybrid environment design
- Microsoft 365 administration and optimization
- Azure infrastructure deployment and management
- License management and cost optimization (Cloud FinOps)
- Integration with on-premises systems
We help you avoid: Overspending on licenses you don’t need. Security configurations that lock down everything. Migrations that disrupt your business. Vendor lock-in that limits your options.
Ready when things go wrong
Hardware fails. Connections drop. Disasters happen. The question isn't if, but when - and whether you're prepared.
Our planning includes:
- Disaster recovery strategy and testing
- Backup solutions that actually work (we test them)
- Failover and redundancy planning
- Incident response procedures
- Recovery time objectives based on business impact
Reality check: When was the last time you tested your backups? What happens when your Internet connection fails? How long can your business survive without access to critical systems?